Our Policies

To ensure that our appointments remain on schedule and that your provider has the time she needs to safely and effectively perform your service, we ask that you do your best to arrive on time. If you are going to be more than five minutes late please give us a call so we can assess if you will have enough time for your appointment or if we need to reschedule.

Out of respect to your provider and the other clients on our schedule and waiting list, please call or text us immediately if you are unable to make your appointment. Although emergency circumstances will be taken into consideration, Fresh Aesthetics requires at least a 24-hour advance notice to cancel or reschedule your appointment. Cancellations under 24 hours will now result in a $50 cancellation fee.

If we find that a pattern of arriving late or canceling appointments begins to develop, we will require you to leave a non-refundable deposit for all future appointments.